Ship To Us

Get your repairs done using our convenient mail-in system.

Our process

Quote/Order

If you need an estimate 
before sending your footwear in for repair, please e-mail us OR click to place an order with a description of the repairs with pictures
1

Ship-to-Us

Ship it to the address below:

Kw Shoe Repair 
366 Zeller Dr, Kitchener, 
ON N2A 0A3, Canada

2

Assessments

When we receive your footwear, we will assess your order and reach out to you if we need to further discuss repair options and price adjustments
3

RepairReturn

Upon order approval, we will charge your credit card and begin the repair process. Then, we will ship your repaired items right back

4
Clients outside of Canada would need to arrange for, and use their own preferred shipping method. 
IMPORTANT – To hopefully avoid customs charges when sending us footwear for repair from OUTSIDE of Canada, 
you will need to write this note clearly on your package: “used footwear for repair, no commercial value”.

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